Questions? Please call (800) 210-5992

Support

Call our customer service with any questions. (800) 210-5992 or (818) 764-6000

Testimonials

Playing with the Lobster Elite 3 is so much fun because it can send the ball anywhere on the court! It is a better workout than a person and it is more fun because the machine never tires out!

Read More

Memberships

USTA

USPTA

USRSA

TIA

Play More Win More™ with an Elite Ball Machine

Battery Ball Machine Troubleshooting & Replacement Parts Instructions

I need to replace my battery.

My new battery won't recharge.

If a new machine has trouble charging the battery, remove the control panel and confirm the battery leads are fully inserted into the battery terminals.

The feed motor isn't working correctly.

  • Feed Motor - Ball Jam, Loose Server Wheels, and 3 or 4 Flashes on Control Panel Green LED all can restrict proper motion of the feed motor.
  • I want to read how to troubleshoot feed problems.

My remote control won't work.

My wheels are worn out.

Transport Wheel - The transport wheels support the ball machine, allowing it to be rolled to another location.

My server wheels are vibrating.

Server Wheels - Replace the server wheels if they vibrate after tightening the setscrew.

My two-line rocker switch won't work.

The elevation isn't working properly.

Elevation Errors - Elevation errors can be caused either by a faulty electronic board or by a faulty elevation motor.

See our Battery tennis machine models

Does the 2 Year Warranty Really Matter?

Why would one company offer a two-year warranty and another company offer a 1 year warranty? Lobster has so much confidence in its products that it can afford to offer a 2 year warranty. Ask yourself why our competition doesn't have equal confidence in the durability of its products.

When comparing purchase prices between machines, you should consider the two year warranty carefully. The cost of ownership will quickly rise if the machine breaks down soon after the warranty expires. Imagine owning a machine for 14 months, it malfunctions and now you are out $50 to ship it to the factory at least $100-$200 to fix it and $50 to ship it home. A $300 repair bill might make you think twice about the true cost of purchasing that 1 year warranty machine.

Finally, consider that Lobster Sports, Inc has been in business for 37 years – that means we were in business for 20 years before our competition even considered opening its doors. Quality isn't some new found commitment, it is part of who we are and have been for generations. When you buy a Lobster ball machine, you purchase peace of mind because you know you have bought a product built for life.

See our Battery tennis machine models
Why does a 2-year warranty matter?
Win a Free: Bucket 'o Balls

Who doesn't need new tennis balls? We're sending one lucky winner 90 Tretorn Pro-Lite tennis balls. Good luck!

Congratulations to May Sweepstakes Winner:

Greg Gorlich

Next Day Shipping

Hacker Safe Certified

Home | About | Contact | Privacy Policy | FAQs | Trade In & Upgrade | Troubleshooting | Shipping | Returns | 2-Year Warranty